PRIVACY POLICY

We respect the privacy of the visitors to the abanacle.com website, and take great care to protect your information. This privacy policy (“Privacy Policy”) tells you what information we may collect from you, how we may use it and the steps we take to ensure that it is protected.

You value your privacy. And we respect that. When you shop at abanacle.com, we need to collect a certain amount of information about you to make shopping easier for you-and for us. We believe that you have a right to know how we use that information and how we keep it secure. So we’ve answered the most frequently asked questions below.

What information do we collect? Like many other websites, we may choose to gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are no longer anonymous to us.

For example, when you visit our website, we may automatically collect click-stream information such as the address of the website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site. This information is anonymous-meaning we cannot identify you personally-unless you identify yourself, for example, by making a purchase or by creating an account. We may also use “cookies” to gather information about your visits to our website and enhance your experience.

We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:


Register to Create an Account

The Account Registration Form may require certain personal information to be supplied to complete your registration, such as gender, first name, last name, date of birth, e-mail address, mailing address, telephone number, fax number, personal password, and company details, such as company name, address, and position within the company. You may also be given the option of choosing to receive our newsletter.


Purchase

Request a catalog

Request to receive communications

Participate in a promotion or other website feature

When you order from our website, we need to know information such as your name, e-mail address, billing address and phone number, and credit card number so we can process and fill your order and contact you if we have any questions.

You can also create an account with us by providing similar information. Or you may provide preferences such as products you may be interested in. In either case, we’ll use the information to make your shopping more efficient and better serve your interests.


How may we choose to use the information?

All personal information that we obtain about you may be recorded, used and protected by us in accordance with current data protection legislation and this Privacy Policy. We may decide to primarily use your personal information to provide products and services to you and, for example:

  • Customize and/or personalize your communications and shopping experience
  • Better respond to your customer service inquiries
  • Communicate with you about your purchase, account information, or customer service needs
  • Communicate with you about our products, services and events, and for other promotional purposes
  • Improve our business
  • Administer contests, promotions, surveys or other website features

When you place an order on our website, we will use your information to process and fill your order. We may send you an e-mail to confirm or to update you on your order. We may also need to contact you by regular mail, e-mail or phone if we have any questions, comments or news to share with you about your order.

When you order, create an account, complete a survey or participate in a contest or promotion on our website, we may use the information to send e-mail or regular mail to you about our products, services or other contests and promotions you might be interested in, unless you indicate that you do not wish to receive such mail. You have the option to sign up for, or not, for our newsletter.

We may also use the information to personalize your shopping experience by using your product interests, shopping patterns and purchase information to recommend other products, services or promotions that we believe might interest you including those of other companies. We may also notify you of changes or new additions and updates to the website.

We will maintain the information that you provide us, along with a record of your purchases, in a database. Also, we may, from time to time, review your information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.


Do we share your information with third parties?

We share your information with our trusted third party service providers who manage our website. These third parties provide specific services and administer activities offered at our website; for example, customer service and credit card processing. These third parties are not authorized to discuss, disclose or make any use of your personal information except as necessary to provide such services.

Now and then, we may also use third parties to help us collect and aggregate site guest and customer information. We may share this aggregated, non-personally identifiable information (such as age, click stream visit and product interests) with existing and prospective business partners and advertisers. None of the aggregate information will contain any information that identifies you individually.

We may also share your personal information with carefully screened business partners to offer you products and services that we believe might interest you. But, only Abanacle, Corp., its affiliates and/or business partners will send you these messages. In each case, our partners will not be authorized to discuss, disclose, or make any use of your personal information except for extending the offer to you. If you prefer not be included in these types of prospective offers, please contact us to let us know. Please be sure to include your first and last name, street address, and email address in your request.

We or our third party service providers may disclose specific individual information if we or they reasonably believe that it’s necessary to comply with applicable laws or regulations, governmental request, respond to a court order, when required by law, to enforce our website policies, or to protect the interests of Abanacle, Corp., its affiliates, business partners, its guests, or the interests of our third party service providers. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.


How can you Unsubscribe or change your information?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, please follow the instructions below.


Registration Information, Preferences, and E-mail

To modify or delete the information you have provided during registration, please login and update your profile.

To unsubscribe from any e-mail solicitations, please follow the instructions in any e-mail you receive. Please be sure to include your first and last name and account e-mail address in your request.


Direct Mail and Catalogs

If you would like your name and address removed from our direct mailing list or if you would like to update your mailing information, you can call us at 305-371-5858 and ask for Customer Service. Please be sure to include your first and last name and mailing address in your request.

Please note that your request to be removed from our e-mail lists might take up to ten (10) business days to become effective (regular mailing lists may take up to 4-6 weeks). Even if you’re removed from a list, if you order online, we will send you an e-mail to confirm your order and may need to contact you by phone, e-mail or regular mail if we have questions or comments about your order.


Communications in Progress/Sales and Service Information

Please note, if you have unsubscribed from any communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may still maintain information about sales transactions or service inquiries for future service and record keeping purposes.


How do we protect the privacy of children?

We do not sell or ship any items ordered through this website directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this website only with the involvement and consent of a parent or guardian and should not submit any personal information to us.

How do we use cookies and pixel tags?

Cookies are small pieces of information stored by your browser on your computer’s hard drive. A cookie may contain information such as recognizing you when you return to our website and remembering the items in your shopping cart. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies but you may experience difficulties while shopping online at shop.isisintelligence.com.

We may also use pixel tags, tiny graphic images, to help us analyze your online shopping patterns, create content designed for your connection speeds, and/or deliver e-mail in a format you can read.

We and our trusted third-party providers may use cookies and pixel tags to monitor and maintain information about your use of our site and understand your preferences based on previous or current site visits so that we might offer better site experiences and services in the future.

How do we protect your information?

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure, and in no way do we warrant that your information is 100% secure.

Consent

By using our website, you’re agreeing to let us collect and use your information as we describe in this Privacy Policy. If we change or add to our policies, we will post any changes on the website noting the date of the most recent version of our Privacy Policy, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.

Online policy

This Privacy Policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online Privacy Policy only applies to information collected through our website and not to information collected offline.

If you have further questions about our privacy policy, please contact us at:

3401 SW 160th Avenue, Suite 301, | Miramar, FL, USA – 33027. | 305.371.5858

Last Updated: April 2, 2013